Reporting a bug and describing it only in words is limiting and can be a source of misunderstandings. In fact, it may not be replicable by the development team: the textual information can be interpreted by each of us, and it may happen that the texts may be imprecise and/or unclear.
This method of bug census can have consequences on the quality of the software: malfunctions that need to be resolved, can be rejected.
For this reason the bug requires a complete census with the presence of multimedia attachments: photos and/or videos give greater clarity and understanding to what has been registered. As a result, the bug will be easier to understand both in the accept/reject phase and in the resolution phase.
vysor
For some time I have speeded up the way to get attachments using Vysor, a convenient tool for Android and iOS that allows you to carry out screen mirroring: what is displayed on the mobile device is projected onto the PC. In this way it will be sufficient to take a screen or record the video of the event directly from the PC, and these will be ready to enrich the bug and give it greater clarity.
Vysor is a tool that can also be useful in other situations: when demos need to be made to the Customer to show the result achieved on a smartphone for example, or during a call with the Development Team to show the problems detected.
Conclusion
I suggest the use of Vysor in your daily life, as it is a source of numerous advantages and allows you to perform better during quality control activities.
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